10 Questions to Ask Your Immigration Consultant in Dubai Before Hiring

Ask your immigration consultant in Dubai about their regulator licence, experience with your visa type, fee breakdown, processing timeline, case manager, communication frequency, refund policy, and success rates before signing any contract.

Licensing and Credentials Questions

Start with the fundamentals. Ask: Who is the licensed consultant handling my case and what is their registration number? Which regulator licences them for my destination country? When was their licence last renewed? A professional immigration consultant in Dubai answers these directly and shares register links without hesitation.

• Full legal name and licence number of the case-handling consultant
• Regulator registration: CICC, MARA, IAA, or other
• Proof of UAE trade license and physical office in Dubai

Experience and Success Questions

Ask how many cases similar to yours the consultant has handled in the last two years, their approval record for your visa stream, and whether they handle refusals and appeals. Honest consultants share real figures and explain that outcomes depend on the immigration authority's decision.

• How many files like mine have you handled recently?
• What is your approval record for this visa stream?
• Do you manage appeals and refusals internally?

Fee and Contract Questions

Request a written fee breakdown showing professional fees and government fees separately. Ask what is included, what costs extra, the refund policy for refusals, and whether payment is staged against milestones. Any immigration consultant in Dubai who avoids written fee terms should be ruled out immediately.

Process and Communication Questions

Confirm who your single point of contact will be, how often you receive updates, how you will track your application, and the realistic timeline from start to decision. Also ask what happens if the visa office requests additional documents or an interview, and whether post-landing support is available.

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Frequently Asked Questions

Is it rude to ask an immigration consultant in Dubai about success rates?

No. Regulated consultants are accustomed to transparency questions and should provide honest figures. Be wary of exact percentages with no supporting detail.

What is the most important question to ask?

Who is the licensed consultant handling my case and can I verify their registration? Everything else depends on working with a properly licensed professional.

Should I ask about refund policies before signing?

Yes. A transparent immigration consultant in Dubai defines refund terms in the contract. Government fees are never refundable, but professional fees should have clear terms for refusals.